Privacy & Cookies Policy

Privacy & Cookies Policy 

We respect your concerns about privacy and undertake to exercise all reasonable precautions to keep information supplied to Tentsile Ltd as strictly confidential. Any information supplied to us may be stored on a computer system but Tentsile Ltd undertakes not to sell, rent or in any way share your personal information with third parties, unless you have given us permission to do so.

To order products from Tentsile Ltd, we will need to know your name, mailing address and email address. To process credit card orders online you will also be required to detail your billing address, shipping address, telephone number, credit or debit card number and expiration date.

Customer information is used to improve our products and service and occasionally we may let you know of new products or promotions. We will use your information for limited email updates, processing orders, delivering merchandise, business analysis and when we need to communicate with you regarding orders or enquiries placed through our site.

By subscribing to our newsletter, you consent to Tentsile Ltd using your information for marketing purposes. We’ll keep you informed about promotions, information, and deals from us and other partners, and from time to time will share data with third parties (such as Google) for our advertising work.

As a user of this website, we may collect non-personal data regarding the use of the website, such as pages visited, times and volume of use.

If you would prefer not to receive emailed information or updates from Tentsile Ltd, you may tick the box on the contact page to opt out of our mailing list or email your wish to do so to support@tentsile.com.

Website Cookies

We may use cookies on the site to keep a record of certain behaviours or preferences expressed by you, to improve user experience or to present content that is more relevant to your interests, in compliance with the applicable data protection and privacy laws and upon collection of your express consent if required by law. These cookies may also enable you to share some Site content through social networks such as Facebook and Twitter. To review the respective privacy policies cookies, you can visit the social networks' websites. Facebook: https://www.facebook.com/help/cookies, Twitter: https://twitter.com/privacy 

Our cookies do not run programs on users' device nor upload viruses on it, and do not allow any kind of control over the device. 

These are the cookies that are currently used on this site:-

Cookie Program

Source

Purpose of the cookie

Hotjar

WWW.HOTJAR.COM

Web analytics

Google Adwords

WWW.GOOGLE.COM

Web advertising

Facebook Custom Audience

WWW.FACEBOOK.COM

Web advertising

Facebook Pixel

WWW.FACEBOOK.COM

Campaign management

Google Analytics

WWW.GOOGLE.COM

Web advertising


If you wish to withdraw your consent to our use of cookies on this Site, or if you wish to delete or control the placing of cookies on your computer, you can change your browser settings to block cookies or to alert you when cookies are being sent to your device. There are a number of ways to manage cookies. Please refer to your browser instructions or help screen to learn more about how to adjust or modify your browser settings at:

-       Internet Explorer: HTTP://WINDOWS.MICROSOFT.COM/EN-US/WINDOWS-VISTA/HOW-TO-MANAGE-COOKIES-IN-INTERNET-EXPLORER-9

-       Chrome: HTTP://SUPPORT.GOOGLE.COM/CHROME/BIN/ANSWER.PY?HL=EN-GB&HLRM=NL&ANSWER=95647

-       Firefox: HTTP://SUPPORT.MOZILLA.ORG/EN-US/KB/ENABLE-AND-DISABLE-COOKIES-WEBSITE-PREFERENCES?S=COOKIES&R=5&AS=S

-       Safari: HTTP://SUPPORT.APPLE.COM/KB/PH5042

If you disable the cookies that the Site uses, this may impact your experience while on the Site.

We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users' experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices (in particular device's IP address (captured and stored only in anonymized form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), preferred language used to display our website). Hotjar stores this information in a pseudonymized user profile. Neither Hotjar nor we will ever use this information to identify individual users or to match it with further data on an individual user. For further details, please see Hotjar’s privacy policy by clicking on this link.

You can opt-out to the creation of a user profile, Hotjar’s storing of data about your usage of our site and Hotjar’s use of tracking cookies on other websites by following this opt-out link.

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